Privacy Notice

Welcome to Playsee! Playsee is a public open network platform that allows you to create and post content, including videos, comments, information, text, graphics, photos, music, sounds, voice, likes, comments, shares, collections, saves, hashtags and other material that you generate (“User Content”). 

This Privacy Notice explains how Playsee (“Playsee,” “we,” or “us”) collects, uses, and shares personal information when you explore, sign up for or access our “Services”, which includes the Playsee mobile application and any related web services, software applications, and technologies where this Privacy Notice is posted. 

By using our Service, you understand and agree that we are providing a platform for you to post your content and to share your content publicly. Unless you change your account settings to private, your content will be public to all users. This means that potentially anyone in the world may search for, see, use, or share any of the content that you make publicly available through the Service, consistent with the terms and conditions of this Privacy Notice, our User Terms of Service, Additional Terms of Service (Business), Subscription Terms of Service, and any other applicable terms posted on the Service ("Terms”).

If you have questions about this Notice, how we collect or process your personal information, or anything else related to our privacy practices, please contact us at any time via method specified in the “Contact Us” section below.

1. Who controls your information?

Any personal information provided to or gathered by Playsee is controlled by:

Playsee Pte. Ltd. 
12 MARINA VIEW, #12-05, ASIA SQUARE TOWER 2, SINGAPORE 018961

2. What types of information do we collect?

We collect certain personal information when you use our Services. Personal information, used interchangeably with “personal data”, is typically data that identifies an individual or relates to an identifiable individual. Playsee collects the following categories of personal information:

• Personal Information You Provide. We collect personal information from you when you voluntarily provide it to us when using the Service.
  • Account Registration. When you register an account with us, we may collect your username, password, nickname, bio, email address, phone number, profile picture and gender. As you must be 13 years old and above to use Playsee Services, and for us to comply with applicable laws, such as COPPA, we must obtain your date of birth. However, your email address, phone number and birth date will remain private unless you provide Playsee with additional consent to make the personal information public. For a Business to create a business account, a username, business name, password and email address will be required. You can also voluntarily provide personal information about business, for example a bio, phone number, contact email address and website URL. 
  • Upgrade to Official Account. When you upgrade to an Official Account in order to qualify for certain subscription services, we may collect your username, password, email address, and birthday. When you upgrade to an Official Account and/or subscribe to additional services, we may collect certain transaction payment information. We use third parties, such as Stripe, Google Play Store or Apple App Store, to process payments for services you buy when using our Service. For example, when you purchase advertising services, we receive limited personal information related to the purchase you made (namely, a user identification number, or a purchase receipt from third-party payment services ). These third parties act as independent controller, and any personal information you provide (namely, your legal name, credit or debit card number, card expiration date, CVV code, and billing address) to them is not governed by this Privacy Notice.
  • Photos and Videos. For you to upload content from your camera roll, such as videos and photos, you must grant us access to your camera or photos/albums. When you take these steps, Playsee may collect and process data relating to the photos and videos, such as album names, the videos and photos stored in each album, the time and location the content was created, and the amount of content stored in each album.
  • Location Information. We may collect information about where you are located, both generally and at the time you access the Service. For example, if you want to upload your content, you must turn on the Location setting on your device. Playsee will then be able to collect your location data. If you do not share your precise location with us, we may still use your IP address to infer your location for the purpose of providing the Service. We will not store every location you have been to, but we will store the last known location where you used the Service. Additionally, we will store every location where you checked in for your User Content. Note that your check-in location is not necessarily the same as your current location.
  • Newsletter Sign-ups. If you wish to receive promotional emails from us with news & exclusive contents, you will need to provide us your email address.
  • Content You Have Published. We collect personal information from you that you voluntarily upload to the Service for public or private display (“Published Information”), such as User Content, which may include videos, text, hashtags, photos, nickname, and bio. Once you submit Published Information, neither you nor Playsee can control how it may be copied, shared, or used by third parties, even if you and/or Playsee later delete such Published Information. Therefore you should carefully consider what personal information you choose to include within your Published Information.
  • Messages. We provide a messaging feature for you to have non-public conversations on Playsee. When you communicate with others by sending or receiving messages, we will store your communications and personal information related to such communications. We only share the content of your messages with the message recipient. When you use the messages feature to communicate with other users, the message recipients will have their own copy of your communications on Playsee, even after you delete your copy of those messages from your account.
  • Finding Friends. When you use our Find Friend service to connect with your friends, you will need to enter your phone number, and agree to provide Playsee with access to your phone book or contact list so that we can assist you and your friends find each other. We sync you with your friends by cross-referencing the phone numbers in your address book with the phone numbers of other Playsee users who have provided us with their phone numbers. We require the consent of both users before we will cross-reference phone numbers. You can also connect your Facebook account to the Service to help you find friends who are also on Playsee.
  • Customer Support. When you engage with our support team and customer support providers, you may provide us with your email address, records, correspondence and other information so we can address your concerns.
  • Other Personal information. From time to time, we may collect other personal information from you, such as when you make a claim for a prize pursuant to a contest or other promotions we may run, when you request assistance through our customer service department, or when you voluntarily subscribe to promotions, reminders, or newsletters.
• Personal Information We Automatically Collect.
  • Device/Internet Connection Information. When you use the Service, we automatically gather personal information made available by your web browser, internet service provider, and device, depending on your settings for each. For example, we may collect information about your hardware and software (namely, your device model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone).
  • Internet Activity Information. When you interact with the Service, we may also collect information about your server logs, access dates and times, operating system, browser type, IP address, languages, clicks, views, collection, engagements, search terms, Service features or pages viewed, time spent on pages viewed or on each feature, browsing history, search history, and information regarding your interaction with a particular website, application, or advertisement, including the Service. For information about the first- and third-party cookies and tracking technology we use, please see Section 3 below.  We may also collect such information from emails we send to users, allowing us to understand the open rate of emails and click-through rates of links. 
• Personal Information We May Collect From Third Parties
  • Identifiers and Social Network Information. We may collect unique identifiers, device IDs and other identifiers from the Facebook, Google or Apple accounts that you choose to integrate with Playsee, including when you sign-up or log-in through them. If you choose to integrate your Playsee account with a supported third party single sign-on service, we will collect the authentication token provided by such third party social network. If you choose to sign up with Playsee by using a social network or connect your existing Playsee account to other social networks, you will be prompted to provide consent via a popup notice informing you that by selecting “Continue,” you will allow the platform to share information about you. Personal information can be shared with social networks when users share profiles, videos, and locations to other Third-Party Platforms, such as Facebook, Messenger, Message, Twitter, WhatsApp, Line and Email. This information can include your username, videos, followers, location, and a URL to shared content. Personal information collected by these third-party services is subject to their terms and policies.

Personal Information We May Draw From Inference. We may also create new information about you by drawing inferences from the personal information identified in the categories listed above to reflect your preferences or personal interests.  Under certain laws, this inference information is considered personal information. 

3. Cookies and Other Tracking Technologies

We may automatically collect information from you when you use the Services using cookies and other similar technologies, such as web beacons, pixels, tags (“Tracking Technologies”). We and third-party businesses on our behalf, may use this information to understand your behavior and interests on Playsee, such as the User Content you viewed or engaged with, frequency and duration of the engagement, or other User or Business profiles you interacted with; to keep you logged into Services; to remember your search terms; and to advertise products or services to you.  “Cookies” are files that are placed on your computer or other device by Services you visit. The primary purpose of a cookie is to identify you as a unique user of the Service. 

Please refer to our Cookie Policy to understand the types of cookies we use, why we use them, and to learn about how to control cookie settings at your device level. 

4. Why We Collect Your Personal Information

By collecting your personal information, we can provide and improve our Services, monitor ads and metrics, personalize your user experience, connect you to your friends and other users, research and develop new products and features, fix technology problems, send you updates or communicate with you, and protect our community and User Content. The chart below identifies the reasons we collect and process your personal information, and the legal bases for such processing. 

5. Why We Share Personal Information

Playsee may share your personal information as outlined below.  We do not sell any of your personal information.  For individuals located in European Countries, please refer to the Legal Bases column in the chart below to understand the legal bases under GDPR for processing your personal information.

6. Third-Party Links

Please note that this Privacy Notice only applies to the Service, and not to website, applications, operating systems, or other platforms of third parties (collectively, “Third-Party Platforms”), even if such Third-Party Platforms are linked to or accessible from the Service. Each Third-Party Platform will have its own data collection and usage practices, and may use their own cookies, web beacons, and other technology to collect information from you. Playsee is not responsible for the content or practices of any Third-Party Platforms and, if you choose to visit or use them, you do so at your own risk. We might use YouTube’s API Services to provide you with video recommendations. Google’s Privacy Policy can be accessed via this link: http://www.google.com/policies/privacy. 

7. How We Protect Personal Information

Playsee takes steps to protect your personal information and data from any unauthorized processing activities. We employ technical, administrative, and physical security measures that are designed to assist us in protecting against the loss, misuse, and alteration of personal information under our control. However, no system can be completely secure. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. Please note that you play a valuable part in security. Never share your password with any third parties and please notify us as soon as possible if you believe your account security has been compromised by contacting us via methods identified in the “Contact Us” section.

8. Retention

Playsee will retain your personal information for the length of time necessary to fulfill the purposes of processing outlined in this Privacy Notice, unless a longer retention period is required or permitted by law or due to a valid court order.  If you wish to delete your account or request that we no longer use your information, please note that we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

In some circumstances, we may anonymize your personal information (so that it can no longer be used to identify you) for analytics or research purposes, in which case we may use this such anonymized information indefinitely without further notice to you.

9. International Transfers

Playsee operates a neighborhood community platform on a global scale. We use a third-party hosting partner to run Playsee's infrastructure and may transfer your personal information to our affiliates globally to assist in providing the Services. Because these hosting partners and their facilities are located worldwide, we may be required to transfer and store your personal information in countries where the data protection laws may provide a different level of protection compared to the laws in your jurisdiction. We will take necessary measures to ensure that these transfers are adequately protected as required by applicable data protection laws.

For individuals located in the European Economic Area (“EEA”), the United Kingdom and Switzerland (collectively, “European Countries”), we rely primarily on the European Commission’s Standard Contractual Clauses to facilitate the international and onward transfer of personal information to the extent the businesses receiving the such person information are located in a country that the European Countries consider to not provide an adequate level of data protection. We may also rely on an adequacy decision of the relevant regulatory body confirming an adequate level of data protection in the jurisdiction of the party receiving the information, or derogations in specific situations. 

10. Your Privacy Rights

Depending on applicable law where you reside or are located at the time your personal information is collected, you may be able to assert certain rights identified below with respect to your personal information. These requests can be made by contacting us via email at privacy@playsee.co. Please include your name, username, and registered email with your message. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access, making corrections, providing you with personal information, or deleting personal information. 

Your rights in relation to your personal information are not absolute. Depending upon the applicable law, access to your rights may be denied: (a) when denial of access is required or authorized by law; (b) when granting access would have a negative impact on another’s privacy; (c) to protect our rights and properties; (d) where the request is frivolous or vexatious, or (e) for other reasons.

• Access and Correction. Under certain circumstances, you may have the right to access and correct your personal information.
• Right to Request Deletion. Under certain circumstances, you may have the right to request that Playsee delete personal information collected about you. This right is not absolute, and we may refuse such a request if there are compelling legitimate grounds for keeping your personal information, or as required by law.  If your account is deleted, you will not be able to recover it. Personal information that others have shared about you is separate from your account. Additionally, if you have uploaded User Content, we store it in our system and even if you delete your account or content, we may still access and use User Content for certain purposes as permitted under applicable law, primarily for promotional purposes, as outlined further in the User Terms of Service.
• Right to Restrict. In some jurisdictions, applicable law may give you the right to restrict or object to us processing or transferring your personal information under certain circumstances. We may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
• Right to Data Portability. Under certain circumstances, you may have the right to receive the personal information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit that data to another entity without hindrance from us.
• Right to Object. You may have the right to object to processing of your personal information for direct marketing purposes or if we are processing your personal information on the basis of our legitimate interest..
• Right to Withdraw Consent. In certain jurisdictions, to the extent the processing of your personal information is based on your consent, you may withdraw your consent at any time. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.

Right to Lodge a Complaint with the Supervisory Authority. You may have the right to lodge a complaint with your local data protection authority about our processing of your Personal Information. Contact details for data protection authorities in the European Economic Area are available here, and contact details for the United Kingdom’s ICO are available here.

11. Marketing Communication

You can unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or by contacting us at privacy@playsee.co. Please note that, even if you unsubscribe from advertising emails, we will still send you any necessary, non-promotional emails about your purchases, account, or updates to our Privacy Notice and Terms of Service.

12. Additional Information for California Residents

If you are a California resident, this section applies to you in addition to the rest of this Privacy Notice.  

California Shine the Light Disclosure

Under California’s “Shine the Light” law, California residents who provide personal information to the Service may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please or contact us at privacy@playsee.co.

Cal. Bus. & Prof. Code § 22581 Disclosure.  If you are a California resident under the age of 18, and a registered user of the Service where this Privacy Notice is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please contact us at privacy@playsee.co with a detailed description of the specific content or information. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

Do Not Track.  Do Not Track (DNT) is a feature offered by some browsers which, when enabled, sends a signal to web Services to request that your browsing is not tracked. Since uniform standards for “DNT” signals have not been adopted, Playsee does not currently process or respond to DNT requests.

13. Children

Playsee will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. 

14. Privacy Notice Updates

We may make changes to this Privacy Notice from time to time. Please review the “Last Updated” legend at the top of this page to determine when this Privacy Notice was last updated. Any changes to this Privacy Notice will become effective on the “Last Updated” date indicated above, unless noted otherwise. If we make material changes to the Privacy Notice, we will notify users as required by law.

15. Contact Us

You can contact Playsee Pte. Ltd via email at privacy@playsee.co. 

Playsee Cookie Policy

This Cookie Policy (“Policy”) describes the different types of cookies and similar tracking technologies that may be applied on “Services”, which includes the Playsee mobile application and any related web Services, software applications, and technologies where this Privacy Notice is posted. This Policy also explains how we use cookies and for what purpose we use cookies, and learn about how to control cookie settings at your device level. 

For more information on our general information privacy practice on the personal information you pass to us, please see our Privacy Notice. 

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. If we do, last modified date above will be updated.  You should revisit this page if you wish to keep yourself informed.  If you have any questions about our use of cookies or other technologies, please email us at privacy@playsee.co.

1. What are Cookies and Similar Tracking Technologies

A cookie is a small text file that a website asks your browser to store on your device in order to remember information about you, such as your language preference. Those cookies are set by us and are called first-party cookies. We also use third-party cookies – which are cookies set by an organization other than Playsee – for our advertising and marketing efforts. 

Cookies do not contain confidential information such as your email address, phone number or payment information. If you do choose to disable cookies, you may find that certain sections of our Services do not work properly.

Cookies are not the only way to recognize or track users of our Services. We may use other similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs") to track users of our Services. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has interacted with our Services, such as opening an e-mail that we have sent them. The use of web beacons (or similar technologies) allow us, for example, to monitor the traffic patterns of users within our Services, to deliver or communicate with cookies, to understand whether you have come to our Services from an online advertisement displayed on a third-party website, to improve our online services, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones, and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.

2. Why We Use Cookies

When you access our Services, we or companies we work with may place cookies on your computer or other device. These technologies help us better understand user behavior, and inform us about which parts of our websites people have visited.

We use first party and third party cookies to recognize you as a Playsee user, customize our content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

We may place cookies from third-party service providers who may use information about your visits to other websites to target advertisements for products and services available from Playsee. We do not control the types of information collected and stored by these third-party cookies. You should check the third-party's website for more information on how they use cookies.

The following are some examples of information that we collect and how we may use it:

• We may collect and store details of how you use our Services. 
• We may collect information such as your location, community, language, inferred zip code or area code, unique device identifier, referrer URL, location, and time zone so that we can better understand customer behavior and improve our services.

3. Types of Cookies We Use

We may use the following types of cookies on our Services: 

In Appendix A, you can view a chart with more information about the specific cookies on our Services.

4. How to Manage Cookies and Targeted Mobile Advertising

You have the right to decide whether to accept cookies. If you do not want us to deploy cookies in your browser, you may exercise your preference by clicking “Your Privacy Rights” in the footer, by clicking here or by modifying your web browser setting to refuse some or all cookies or to notify you and ask for your permission when a website tries to set a cookie. If you want to learn how to modify your browser settings, please use the “Help,” “Tools” or “Edit” menu in your browser or review the instructions provided by the following browsers: Microsoft Edge, Google Chrome, Mozilla Firefox, Safari Desktop, Safari Mobile; and Android browser. If you block or delete technical and/or function cookies used by our Services, the Services may become impossible to browse, certain services or functions of the Services may become unavailable or other malfunctions may occur. In this case, you may have to modify or manually enter some information or preferences every time you visit the Services.

Analytics. We may use third-party service providers to monitor and analyze the use of our Services, such as Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.

Managing Interest-Based Advertising 

Website Browser. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain web Services where people can opt out of interest-based advertising from their members. To opt out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1. Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting https://www.youronlinechoices.eu/.

Mobile Application. When you use our mobile application, we or our third-party marketing partners may use one or more of several different identifiers for your mobile device, including Apple Identifier For Advertising (IDFA) or Android Advertising ID (AAID), to target and deliver ads to you in our app or other apps. This means that your device identifier may be accessed by third-party ad networks and used to (a) help manage the number and types of ads you see; (b) track the source of installs related to ads seen in other apps; and (c) identify your interests and behavior and target advertising to you based on those interests and behavior.

Apple requires app developers to ask for permission before they can track your activity across apps or web Services they do not own in order to target advertising to you, measure your actions due to advertising, or to share your information with data brokers. If you previously gave our mobile app permission to track, you can tell our app to stop tracking your activity. On iOS or iPadOS, go to Settings, tap on our app, then tap to turn off Allow Tracking. You can also reset your IDFA from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to your previous IDFA. 

If you have an Android device, and are running Android 12 or above, you can delete your AAID permanently by opening Settings, navigating to Privacy > Ads, tapping “Delete advertising ID,” then tapping it again on the next page to confirm. This will prevent any app on your phone from accessing it in the future. Please note that if you do so, you will still see advertisements, but they will not be tailored to your inferred interests.

You may also access industry-provided opt-out tools, although they are not tailored to our mobile applications.  For instance, to opt-out of data collection by the Digital Advertising Alliance’s participating member companies for interest-based advertising across mobile applications, download the DAA’s App Choices mobile application opt-out offering at https://youradchoices.com/appchoices.

APPENDIX A -  COOKIE CHART

We use the following cookies in connection with our Services: