Virtual Money, Virtual Goods and Redemption Rules
OBTAINING VIRTUAL MONEY—PLAYSEE COINS
In App Purchases
Our Virtual Money, Playsee Coins, can be purchased via in app purchases provided by your device’s app store, such as Apple App Store or Google Play Store. The purchase of Virtual Money is a transaction solely between you and the app store and hence your purchase of Virtual Money, i.e. Playsee Coins, is subject to those app stores’ payment terms and conditions. In any case, Playsee is not a party to the transaction. Usage rights for each purchase may differ from item to item and are subject to each app store's terms and conditions. That being so, you understand that Playsee does not have control over the method, amount, or transaction details of your payments or refunds with those app stores. It is your responsibility to review and comprehend the terms and conditions of those app stores. You represent and warrant that you are an authorized person to use the payment method for purchasing Virtual Money. In making an order to the app store, you authorize the applicable app store to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). You understand that prices for Virtual Money can be varied and are subject to change or modification at any time, but the changes will not affect any order you have already placed. Other than the prices for Virtual Money, you are also responsible for any sales, use, value-added or other applicable governmental taxes, fees or duties due with respect to your purchase of Virtual Money. Playsee may collect applicable taxes if we determine we are required by applicable laws to collect taxes. Any payment method that cannot be verified, is invalid or otherwise not acceptable will result in suspension, cancellation or termination of your order. Before the payment problems are resolved, your order is not complete and you will not receive any Virtual Money. If you have successfully completed the order, the app store may send you an email receipt that contains the details of the items you have ordered. We recommend to check the details in the email receipt as soon as possible and to keep a copy of it for your records. If there is any discrepancy or error, please contact your corresponding app store for inquiries. As stated, Playsee is not a party to your transaction, and any disputes should be resolved by you and your device app store.
You may be invited to participate at various locations that offer Playsee Coins as a reward, and you will have a chance to earn Playsee Coins when you check in with videos successfully. However, if your Content is turned private, which means only you would be able to see such Content, you would not receive any Playsee Coins, Virtual Goods or rewards when your Content is private. The amount of Playsee Coins to be granted, and other conditions related to the acquisition of Playsee Coins are individually stipulated by Playsee. Upon Playsee’s successful review of your check-in videos, Playsee Coins may be delivered within 30 days of participating and posting video on Playsee. You understand that you will be granted different amount of Playsee Coins based on the rules set out by Playsee for your videos. Deleting posted videos will result in removal of granted Playsee Coins. Playsee does not guarantee your acquisition of Playsee Coins or promise the amount of your Playsee Coins. You shall consent to the aforementioned detailed conditions before sharing your videos to acquire Playsee Coins.
You understand that even if you check-in and share videos, Playsee reserves the right to not grant Playsee Coins or to cancel all or part of granted Playsee Coins when we determine that your uploading activities have been executed in a fraudulent or inappropriate manner (including but not limited to pornography or explicit sexual content, hate speech or graphic violence, unauthorized use of copyrighted content, spam, irrelevant Content to this location, incorrect location check-in, poor video quality, unsolicited promotions, political campaigning, advertising, contests, raffles, solicitations, private information of any third party, or other reasons at the sole discretion of Playsee). Playsee is entitled to remove your videos without prior notification and may retrieve and deduct Playsee Coins from your account at any time.
At Playsee’s discretion, users are invited to participate in Challenges, where there is a theme and rules towards a task. If, subject to Playsee’s rules amended from time to time, you win the Challenge(s) and your first video passes our review, you will be granted with Playsee Coins. The amount of Playsee Coins granted to you are solely determined by Playsee and may be changed at any time. You understand and agree that for videos shared during Challenge(s), Playsee is also entitled to remove your videos without prior notification and may retrieve or deduct Playsee Coins from your account at any time. You may also remove or edit videos posted via Challenges, however, such removal or edit is subject to our internal review system and granted Playsee Coins may be withdrawn or retrieved if Playsee deems necessary. You have no right in Playsee Coins granted through Challenges, and you may not claim any forms of compensation or indemnification if Playsee decides to withdraw, retrieve, or cease to grant Playsee Coins to you through Challenges.
At Playsee's discretion, Playsee may hold special Bonus Rush activities in which two or more Playsee users who share videos at the same location will receive Bonus Playsee Coins. Bonus Playsee Coins can go up to 2 times the original Playsee Coins. Bonus rates are solely determined by Playsee and may be changed at any time. Bonus Playsee Coins may be higher or lower than displayed on the app depending on the changes during the time and may be different among participating Playsee users. You understand and agree that for videos shared during Bonus Rush, Playsee is also entitled to remove your videos without prior notification and may retrieve or deduct Bonus Playsee Coins from your account at any time.
You are allowed to confirm and check your own Playsee Coins available on Playsee from time to time. You understand that all rights related to Playsee Coins (including but not limited to copyrights, trademarks, patents and other intellectual property rights) shall be owned by Playsee and the third parties granting such rights to Playsee. You may only use Playsee Coins to the extent of usage rights granted by Playsee under this Virtual Money, Virtual Goods and Redemption Rules ("Virtual Money, Virtual Goods and Redemption Rules") and our Terms of Service.
OBTAINING VIRTUAL GOODS—IN-APP FEATURES & AVATAR OUTFITS
Playsee offers two kinds of Virtual Goods (1) In-App Features and (2) Avatar outfits. These Virtual Goods may be redeemed solely on Playsee for goods or services made available through our Services. You may redeem Virtual Goods only by the method and within the scope described via the Services.
Your purchases of Virtual Goods are linked and saved to your Playsee account, not to your device. If you get a new or additional device, install the Playsee App and sign in to the account you obtained the Virtual Money and Virtual Goods, you will have access to use them. If you can’t access your purchased Virtual Goods, make sure you’re using the same Playsee account as when you redeemed it.
Your redemptions of Virtual Goods are final, and Virtual Goods are non-returnable and non-refundable. We do not allow Virtual Goods to be resold, transferred for value, redeemed for cash or applied to any other Playsee user's account for any reason. Purchase and use of Virtual Goods are subject to Playsee's discretion and hence are limited. For example, we may control the maximum number of Virtual Goods you can purchase or your use within certain periods of time, or implement other restrictions on the receipt or use of Virtual Goods. As stated, Virtual Goods are nonrefundable and that you acknowledge you will not receive money or other compensation for unused Virtual Goods if your Playsee account is blocked, closed, suspended, cancelled, and/or terminated for any reason. Playsee reserves the right to remove any Virtual Goods from the Platform (whether it is Avatar outfits, In-App Features, items, services or paid subscription) after you have purchased/redeemed/been gifted it. Playsee will not be refunding any cost or payment you have paid for such Virtual Goods. At Playsee’s sole discretion, Playsee may decide whether or not to reimburse, what to reimburse and to reimburse with alternatives by cases in relation to the removal of Virtual Goods. You acknowledge and agree that you may not seek compensation, reimbursement or have any claims against Playsee with regard to the removal of Virtual Goods.
In-App Feature Redemptions
You may use your Playsee Coins to redeem In-App Features, which include:
Profile Cover: customizing your profile cover with any video or photo, instead of the default Journey Map, to best describes you and your profile.
Contact Options: publicizing your contact information on profile to make it easier for Playsee users to reach you.
You are responsible for editing and updating the redeemed In-App Features. Playsee will not be liable for any contents or use on your In-App Features. The Playsee Coins required for redemptions are different based on different In-App Features and they may vary at Playsee's sole discretion subject to adjustment from time to time.
Each In-App Feature redemption is on a 30-day subscription basis. Once you decide to commit to a monthly Playsee Coins redemption for a specific In-App Feature, we will automatically renew and deduct your Playsee Coins every 30 days as long as there are enough Playsee Coins. When there are insufficient Playsee Coins to the next subscription, the In-App Feature will end and Playsee does not re-subscribe once there are sufficient Playsee Coins. You may unsubscribe an In-App Feature at any time, but the redeemed Playsee Coins cannot be recovered or refunded, and your subscription will end upon its 30-day expiration. You understand that each In-App Feature should be redeemed independently and subscription to one In-App Feature does not include other In-App Feature(s).
The above In-App Features are similarly provided to Playsee Business for free. If you have subscribed to any of the In-App Features in your Playsee Personal and later convert the account to Playsee Business, auto-subscription will be terminated. However, if you convert your Playsee Business account back to Playsee Personal, there will not be auto-subscription to any of the In-App Features. In that case, you understand and are aware that no refund of Playsee Coins for In-App Features redemption will be given. There are no trial periods for In-App Features and the Playsee Coins used for redemption have no monetary value.
Avatar Outfit Redemptions
There are two ways to obtain Avatar outfits to your Avatar wardrobe, (1) participating at gift location check-in’s and (2) redeeming using Playsee Coins. Each outfit is a one-time purchase and, once purchased, will be available in the Avatar wardrobe to switch your Avatar’s appearance.
You may be invited to participate at various locations that offer gift reward, and you will have a chance to earn Avatar outfits when you check in with videos successfully. The number of Gifts to be granted, the items of Gifts to be granted, and other conditions related to the acquisition of Gifts are individually stipulated by Playsee. Upon Playsee’s successful review of your check-in videos, Gifts may be delivered within 30 days of participating and posting video on Playsee. You understand that you will be granted different number of Gifts based on the rules set out by Playsee for your videos. Deleting posted videos will result in removal of granted Gifts. Playsee does not guarantee your acquisition of Gifts or promise the number of your Gift. You shall consent to the aforementioned detailed conditions before sharing your videos to acquire Gifts.
You understand that even if you check-in and share videos, Playsee reserves the right to not grant Gift or to cancel all or part of granted Gift when we determine that your uploading activities have been executed in a fraudulent or inappropriate manner (including but not limited to pornography or explicit sexual content, hate speech or graphic violence, unauthorized use of copyrighted content, spam, irrelevant Content to this location, incorrect location check-in, poor video quality, unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations, private information of any third party, or other reasons at the sole discretion of Playsee). Playsee is entitled to remove your videos without prior notification and may retrieve Gift from your account at any time.
You can use your earned and/or purchased Virtual Money to purchase Avatar outfits in Avatar wardrobe. If you have insufficient amount of Playsee Coins, you won’t be able to proceed with outfit purchase. Please purchase more Playsee Coins or share more Content to obtain Playsee Coins for further purchases. The Playsee Coins required for each outfit may be different and may vary at Playsee's sole discretion subject to adjustment from time to time.